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The Rearview Mirror Trap: Why Annual M&V is Killing Your ROI

For decades, the process of proving the financial return on building efficiency projects has been stuck in the past. We invest millions in a new chiller, boiler, or control sequence. Then, we wait. We wait a full year, gather a mountain...
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Beyond the Project: Building a Culture of Continuous Improvement

We have spent this series exploring the blueprint for value creation: building a solid data foundation, creating a seamless workflow to act on insights, and leveraging partnership to empower your team. But there is a final, crucial element that separates t
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The Most Important Feature is a Partnership

In the world of B2B software, we are conditioned to evaluate products based on their feature lists. We create complex spreadsheets comparing dozens of technical capabilities, looking for the platform that checks the most boxes. But in the complex, physical
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Closing the Loop: Why CMMS Integration is Non-Negotiable

Your organization has likely invested heavily in two critical platforms: a Building Management System (BMS) to control the property, and a Computerized Maintenance Management System (CMMS) to manage the operational workflow. Now, you’ve added a third: a
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Garbage In, Gospel Out: A Blueprint for a Trustworthy Data Foundation

The smart building industry has a dangerous obsession. We are mesmerized by the promise of Artificial Intelligence, Machine Learning, and advanced analytics. We see the incredible potential of these tools to predict failures, optimize energy, and transform
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The Empowered Operator: A Campus Case Study in Value Creation

For years, the narrative around smart building technology has been focused on the technology itself: the AI, the algorithms, the dashboards. But this narrative is missing the most important character in the story: the operator.Technology is not a replaceme
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The End of the ROI Mirage A Blueprint for Value-Driven Procurement

The End of the ROI Mirage: A Blueprint for Value-Driven Procurement

The End of the ROI Mirage: A Blueprint for Value-Driven Procurement For decades, the process of buying and selling technology in the commercial real estate industry has been built on a fundamental flaw. It’s a flaw that creates the “ROI Mirage,
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Augmentation vs. Automation A Better AI Strategy for Facility Management

Augmentation vs. Automation: A Better AI Strategy for Facility Management

Beyond Automation: How to Use Technology to Augment Your Team’s Expertise The conversation around AI in the smart building industry is broken. It is dominated by a Silicon Valley narrative of “automation” and “disruption,” cen
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Big Data vs. Right Data The Foundation of Building Analytics

Big Data vs. Right Data: The Foundation of Building Analytics

Data Janitors vs. Data Scientists: The Unsexy Work of Building a Solid Data Foundation The smart building industry is obsessed with the promise of Artificial Intelligence. We’re sold a future where sophisticated data scientists and powerful machine l
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The Problem-First Mandate: Fixing Your Smart Building Strategy

The Problem-First Mandate: Why Your Smart Building Strategy is Backwards The smart building industry has a fundamental addiction: solutionism. We are obsessed with new technologies—the latest AI platform, the slickest dashboard, the most advanced sensor�
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Fad or Future? Debunking PropTech Hype in AI & Digital Twins

The smart building industry is saturated with PropTech hype around transformative technologies like Artificial Intelligence, conversational chatbots, and digital twins. While these tools hold genuine long-term potential, their current application is often
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Beyond the Dashboard: Why Your Smart Building Tech Fails the ‘Burst Pipe’ Test

If you’re a facility or operations manager, your day probably doesn’t look anything like the slick marketing for smart building software. Marketing shows a calm professional, coffee in hand, serenely observing a beautiful dashboard. Green checkmarks ar
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